Terms and Conditions for Booking In Person Appointments

Interim Terms for booking during government mandated shelter in place for COVID-19

All customers who wish to enter our business must book an advance appointment for any service including jewelry purchase. We encourage you to shop our online store for purchases and engage with video chat or email for any advice.

You must not schedule an appointment with us if you or someone you have close contact with are showing any symptoms of Covid-19 including but not limited to: fever, body aches, shortness of breath, sudden loss of smell or taste.

If you have scheduled an appointment and you or someone you have close contact with begin to show any of the above symptoms, you must cancel your appointment immediately. Your booking fee will be refunded for any cancellation due to sickness.

You must wear a face covering for the entirety of your visit. Never to remove, or adjust your mask at any time within our facility. Your face covering must completely cover your nose and mouth at all times.

Up to the time of your procedure and immediately following the procedure, you must maintain social distance within our facility remaining only in designated areas for customers.

You may not bring anyone to accompany you unless you are a minor and it is a single parent or legal guardian required to consent for your service.

You are advised to bring no extra personal belongings with you to your appointment. Bring only what you need for the appointment.

You may not book any appointments that would include any services under your face covering. Including but not limited to: piercings, tattoos, adjustments, insertion of jewelry, or any services on any part on the nose or mouth. If you book for any oral or nasal services you will be turned away and your booking fee will be non-refundable.

We please ask that you be on time as we are limited in available time slots for customers under these circumstances. Allow extra time for parking and/or commuting by public transit. If you are late for your appointment by 10 minutes or more, your appointment will be forfeited and your booking fee non refundable. You may reschedule another appointment for a later time.

If you are scheduling for jewelry purchase and/or piercing service:

During your appointment, you will have 20 minutes with a jewelry specialist and 30 minutes with a piercer. We are limiting each customer to a maximum of 2 piercings per appointment. You may schedule additional piercings or additional services on another day.

If you are scheduling for tattoo service:

You must first schedule a consultation by digital means in the form of email or video chat with the your artist. The link for video chat will be provided when you book your consultation. For your tattoo appointment, you may schedule as many hours as recommended by your artist at the time of the consult. For your tattoo appointment, do not enter our main lobby for any check in. You must go directly to your artist at the tattoo annex located at 3242 16th Street, just next door to our main storefront.

General Terms for booking appointments

Appointments must be scheduled at least 1 day in advance. Appointments may be cancelled up to 2 hours before the appointment time. Your booking fee is non refundable for any cancellations within 2 hours of your appointment  time.

You must have a valid government issued picture ID present with you for your appointment. If you are under the age of 18 you must bring your parent/legal guardian along with their valid government issued picture ID and proof of parentship/guardianship in the form of your birth certificate, or an original court issued document indicating legal guardianship. We can not accept any photos, photocopies, DMV print outs, or anything other than original documents. Failure to meet these ID requirements will forfeit your appointment and your booking fee will be non refundable. Tattooing anyone under the age of 18 is not permitted regardless of parental consent.

Be on time! If you are late for your appointment by 10 minutes or more, your appointment will be forfeited and your booking fee non refundable.