What you need to know to come visit us.
For the health and safety of our community and our employees, a well fitted mask is required while inside our facility. Proof of full vaccination + booster for Covid-19 is required if you are requesting any under the mask services. If you are coming to get any services on your nose, or on/in your mouth you must show your completed vaccination card to your practitioner.
Protect yourself, your family, and your community by getting vaccinated, stay home if you are sick, and maximize fresh air.
Appointments vs walk ins for services:
- Appointments for services are not required, but strongly encouraged. Book an appointment to guarantee your time with us and skip the wait.
- Walk ins for services are welcomed but we can not guarantee immediate availability. Walk ins will be served in order of the next available time slot.
- For piercing services, minors must have adult guardian consent. One legal guardian must be present during the entire procedure. Only one parent is allowed to accompany the minor. If there is more than one minor wanting to be pierced, they must be scheduled for separate appointments. If you are a parent with and minor and both of you want a piercing, you will have to schedule for each of you on separate appointments.
- Jewelry purchases, check ups, or jewelry removals do not require parental consent, but you may have one parent accompany you if desired.
- Tattooing on minors is strictly prohibited regardless of consent.
Booking Fee
- Your paid booking fee will be applied to your in store purchase. If no purchase is made due to missing ID, or any other negligence, your booking fee is not refundable. Email us with any questions before your visit.
Pre fill your release form for Piercing or Tattoo Services
- All release forms are now digitally submitted. Release forms are date sensitive and must be filed on the same date as your service. We will have a QR code in our lobby for you to submit your form from your personal device. You may alternatively pre file your form on the day of your appointment before you arrive by using either of these links
- IMPORTANT! Bring your valid government issued ID and a copy of your minor's birth certificate (if applicable) to your appointment for in person verification.
- If you have booked a tattoo consult and the artist determines they can tattoo you during that visit they will instruct you to file the form while they set up for you. Bring your ID.
Bringing your Own Jewelry for a Service
- If you have jewelry of your own that you would like to use for a service, you must first have it approved and processed with us. You may bring in jewelry for us to review and to receive, but processing time prevents its use it for that particular appointment. Inspecting, cleaning, polishing, and sterilizing jewelry starts at a $25 fee and must be paid in advance. Purchase of the sterilization service does not guarantee your jewelry is acceptable for use. If we determine the jewelry is not safe for use in a fresh piercing, the processing fee is non-refundable. Please review our FAQ for more on jewelry standards.
Our Phone Line
- No appointments, cancelations, or rescheduling will be taken over the phone. All appointments must be made directly in our appointment service online.
Wellness
- You must not schedule an appointment with us if you or someone you have close contact with are showing any symptoms of Covid-19 including but not limited to: fever, body aches, shortness of breath, sudden loss of smell or taste.
- If you have scheduled an appointment and you or someone you have close contact with begin to show any of the above symptoms, you must cancel your appointment immediately. Your booking fee will be refunded for any cancellation due to sickness.
General Terms for booking appointments
- Appointments may be cancelled up to 2 hours before the appointment time for a refund of your deposit. Your deposit is non refundable for any cancellations past that time.
- For any piercing or tattoo you must fill out and submit the appropriate release form. The release form will require you to photograph a valid government issued picture ID. If you are under the age of 18 will also be asked to photograph proof of parent/guardianship in the form of your birth certificate, or an original court issued document indicating legal guardianship. Please be sure these documents are all official government issue an not expired. For parents with minors, a photo of two ID's, Medical paperwork, or medical cards is NOT proof of guardianship/parentship. You must bring your valid ID and required paperwork in person to your appointment. Failure to meet these ID requirements will forfeit your appointment and your booking fee will be non refundable. Tattooing anyone under the age of 18 is not permitted regardless of parental consent.
- Be on time! Allow extra time for parking and/or commuting by public transit. If you are late for your appointment by 10 minutes or more, your appointment will be forfeited and your booking fee non refundable.